FAQs

Q: WHEN CAN I COME SEE THE VEHICLE?

A: We show vehicles BY APPOINTMENT ONLY. We set appointments Monday through Saturday, and are closed Sunday. Due to our volume, emails are usually only checked once a day, so please call or text for same day appointments. We set appointments up to one day in advance (it is not possible to keep all of our vehicles at our location, so the appointment process is so we can make sure the vehicle you want to see is here.) We sell vehicles very fast, so make sure you call before you come by (and try to come as soon as possible!)

 
Q: HOW MUCH DO YOU NEED DOWN / WHAT ARE MY PAYMENTS?

A: The down is determined by the credit and the vehicle. You will need to submit a credit application to answer this. We get pressured by customesr all the time to "guess" what the downpayment will be, but that is up to our lenders, who need the credit application first. If you have less than perfect credit, plan to have a minimum of 10% of the total price (vehicle price plus tax, license and fees.) If you have bad credit, you may need more.

 
Q: IS THERE A CARFAX AVAILABLE?

A: YES! In fact we provide a CARFAX on every vehicle we sell even if the CARFAX report is less than perfect. If you don’t see one posted, it’s a mistake. Please call us at (818) 730-2188 so we can fix it. You can see our entire inventory with a FREE CARFAX reports here.

 
Q: HOW ARE YOUR PRICES?

A: 95% of what we sell is a Good Deal or better on CarGurus, and over 50% is a Great Deal. Our business model is high-volume, low markup. We have the best prices around, really!

 
Q: DOES SOCAL AUTO GROUP HAVE GOOD REVIEWS?

A: We have 4½ stars on Yelp from 60+ reviews. We have 4½ stars on CarGurus. We have 5 stars on Cars.com. We have 4½ stars on Google. We work hard to keep our customers happy. Good vehicles at a low price with great service.

 
Q: DO WE FINANCE?

A: We do finance and work with all credit types. We can get approvals very quickly. Don’t fill out the application to early before you are ready to buy. The approval is going to be for one specific car, so let’s make sure it’s still available for sale. You can submit a secure credit app here. Make sure you indicate which vehicle you are applying for.

 
Q: WHAT IF I HAVE BAD CREDIT?

A: We work with all credit types. We approve most applications. We can approve deals with Matricula or ITN number. We can approve deals with no social security number. We can approve deals with any credit score (or none at all.) If you have less than perfect credit you will probably need some documents for the bank: proof of income (usually most recent paystub or 3 months bank statements,) proof of residence (utility bill in your name or 3 pieces of mail,) proof of insurance are almost always required.

 
Q: CAN YOU SHIP OUT OF STATE?

A: Absolutely. We have direct access to get quotes from the transporters. Tell us your zip code and we can get you a quote. We will send you paperwork to sign and send back to complete the deal.

 
Q: CAN I HAVE MY OWN MECHANIC INSPECT THE CAR?

A: Yes, please! We prefer that you have your own inspection. We have nothing to hide. Please make sure the mechanic licensed and is within a 5 mile radius of our location. We may require the details of how you plan to pay before the inspection.

 
Q: DOES IT COME WITH WARRANTY?

A: All of our vehicles are sold As-Is. We do not have a service facility on-site. We do have lots of options for extended service contracts that pay for both parts and labor, and that let you have the vehicle serviced by any mechanic you choose (yes, even the dealer service department.)

 
Directions:

Socal Auto Group
6955 Reseda Blvd.
Reseda, CA 91335

From the South, East or West: Exit the 101 Freeway at Reseda, go North for 1 ½ miles and we are on the left at the corner of Hart and Reseda. From the North: Exit the 405 at Sherman Way and go West for 3 miles, then turn left at Reseda and we are a ¼ mile on the right.